How Do You Access Amazon Account Health Assurance?

How Do You Access Amazon Account Health Assurance?

In November 2022, Amazon launched what it calls Account Health Assurance to help Amazon Sellers in the US & Canada to address account issues without account deactivation.

Amazon Account Health Assurance (AHA) is a new benefit for sellers who consistently achieve a high Account Health Rating (AHR). With Account Health Assurance, Amazon will no longer deactivate your selling account as long as you work with us to resolve any issues.

How Do You Access Amazon Account Health Assurance?

Account Health Assurance is a new benefit for professional selling partners who consistently achieve a high Account Health Rating (AHR). There are 3 requirements to qualify for Amazon Account Health Assurance;

1. Sell with a Professional Seller Account

2. Provide a valid Emergency Contact Number

3. Maintain an Account Health Rating (AHR) of 250+ for 6 months

How To See If Your Amazon Seller Account Qualifies for Account Health Assurance

You can see if your account qualifies for Account Health Assurance by visiting the AHA eligibility page in seller central: https://sellercentral.amazon.com/ah/eligibility

What Marketplaces Is Amazon Account Health Assurance Available In?

Account Health Assurance is launching first with selling partners in Amazon’s U.S. and Canadian stores. Amazon expects to expand this benefit quickly to additional sellers, including to other countries in the coming months.

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